Information and Signposting

One of our core services is an Information and Signposting helpline.

During the following opening hours, anyone can contact us for information and telephone support, by phoning our helpline:

Mondays – 9.30am – 1pm
Tuesdays – 9.30am – 4.30pm 
Wednesdays – 9.30am – 1pm
Thursdays – 9.30am – 4.30pm 
Fridays – Closed all day

Our contact number is 0161 480 7393. We can also be reached by email –

We will listen to anyone who contacts us. If you are looking for a particular kind of support, we will help to direct you to the most appropriate service, whether that is provided by us or another organisation.

If you phone us outside of opening hours you will be able to leave an answer message and we will get back to you when we can. If you need urgent help or are in crisis, please see this page for the most appropriate options.