Mind’s Blue Light infoline for emergency services staff and volunteers

Mind’s Blue Light infoline for emergency services staff and volunteers

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Mind research shows that 63% of emergency services staff and volunteers had contemplated leaving their job or voluntary role because of stress or poor mental health.

In a bid to change those numbers, the confidential Blue Light Infoline provides helpful information on mental health, advice and signposting to local support services. Trained advisors offer understanding and options for support to thousands of people each year, and can enable 999 staff, volunteers and their families to make informed choices about mental health.

Too many members of the emergency services aren’t aware of the Infoline, but by seeking support sooner, it could help to prevent any problems from getting worse.

The Infoline team have supported lots of different people, including:

  • A police officer worried about a former colleague who is experiencing anxiety
  • A union official looking into whether a paramedic received adequate support at work after a traumatic incident
  • A member of the fire service who has PTSD and is waiting for a psychiatrist and a diagnosis. They have experienced suicidal thoughts in the past
  • A member of the ambulance service who was off work with depression, as was their partner
  • A member of the police service who may have PTSD and can’t get a particular job out of their head. Their partner has experienced depression.

So if you are staff or a volunteer for the emergency services, or are worried about someone who is, don’t hesitate to get in touch with them for confidential, independent and practical support, advice and signposting around mental health and wellbeing.