Job Vacancies

Job Vacancy – Carers Support Worker

We currently have a vacancy for a Mental Health Carers Support Worker (maternity cover, up to 12 months). The start date is 1st March 2018.

Please view the job description here.

The application form is here and should be sent to – please let us know if you have any problems accessing the documents.

The closing date for applications is 15th February.

Job Title: Carer Support Worker (Mental Health)
Salary: £20,000 FTE
Hours: 37 per week
Annual Leave: 25 days
Based: Stockport
Contract details: Up to 12 Months Maternity Cover
Start Date: 1st March 2018

Service / Department Description
Stockport and District Mind is a charity with a long history of working with people
experiencing mental distress, including those with severe and enduring mental
health conditions.
In November 2015 we were awarded a contract by Stockport Council to support
people identified as Carers (unpaid family/friend carers) of those with mental
health problems. Our aim is to work with Carers in ways that recognise their
expertise and promotes their wellbeing. Staff currently undertake statutory Carers
Assessments (Care Act 2014) and support plans for eligible Carers; facilitate local
support groups; deliver and enable access to training sessions; provide emotional
support, advice and information for all Carers. Over the next year we will work
with Carer groups to identify and deliver additional support.

Job Purpose

  • To undertake statutory assessments, develop support plans and review as
    per Stockport Council’s Policy and Procedures
  • To develop support plans with Carers to assist them in achieving their goals
    and maximising their wellbeing. This may involve assistance with personal
  • To ensure all Carers have easy access to information, support and
    guidance that assists them in their caring role and promotes their own wellbeing
    by developing social supports and having access to activities outside
    of their caring role
  • To assist Carers to access a range of other relevant services
  • To work flexibly to support Carers to access services out of normal office

Specific duties and responsibilities

  • Provide key worker support to a specified number of Carer service users,
    including one to one individual support and liaison with other mental health
  • Provide practical and emotional help to carers on a one-to-one basis and in
    group situations
  • Enable carers to access advocacy support where needed
  • Develop good working partnerships with local statutory and other services
  • Liaise with and, where appropriate, work alongside referring agencies
  • Provide information to all Carers on how to access mental health services
    and Carers Assessments
  • Work as a team member, sharing information and supporting colleagues
  • Support and guide volunteers, ensuring they have the knowledge,
    information, and resources to be successful in their roles and make a
    positive and valued contribution to the service
  • Maintain accurate records as required by policies and procedures, using
    appropriate paper and electronic systems
  • Participate in the monitoring requirements of the service by providing
    statistical and qualitative information on activities, success stories and
    outcomes achieved
  • Maintain up-to-date details of the service, support activities and outcomes
    on the Stockport and District Mind Information System (CORS)
  • Engage with community events, meetings and forums to promote the
    service in particular and Stockport and District Mind as an organisation
  • Work with the team to ensure the service-specific lone working procedure
    is adhered to at all times and regularly reviewed for effectiveness
  • Ensure effective incident and complaint recording is followed, including
    reporting information on CORS (Case Outcomes Recording System)
  • Proactively contribute to continuously improving the service by making
    positive suggestions, providing constructive feedback and assisting in the
    implementation of agreed new ways of working
  • Support individuals to express their satisfaction with the opportunities they
    have accessed by submitting comments, compliments or complaints

General duties

  • Act in accordance with the provisions of the Data Protection Act 1998 and
    Information Governance Policies
  • Comply with legal and regulatory requirements such as provisions set out in
    the Health and Safety at Work Act 1974
  • As with all employees, workers and volunteers encourage people to engage
    with Stockport and District Mind as a member, donor or activist
  • Act in accordance with the charity’s Health & Safety and Safeguarding
    policies and notify your line manager promptly if there are any concerns
  • Participate in regular supervision and appraisal and undertake any relevant
    training as appropriate to the role
  • Work in accordance with the charity’s policies and local operating
    procedures and those of external regulators and/or professional bodies
  • Be able to work with basic computer packages e.g. Microsoft Office

This list of duties and responsibilities is not intended to be exhaustive. The
successful applicant will be expected to adopt additional tasks when
required in keeping with the general profile of the role.

Stockport and District Mind wishes to encourage applications from people with
disabilities, caring experience or experience of using services.

Where the job description calls for particular experience, we will consider waiving these
requirements if an applicant who could not achieve them because of a disability
can demonstrate he/she would be capable of performing well in the job and fulfils
the essential criteria in other respects.


  • Experience of providing support to people with a mental illness; or
    experience of providing care and/or support services within another social
    care setting in either a paid or voluntary capacity
  • Knowledge and understanding of recovery principles and embedding the
    ethos of recovery into your own practice, whilst respecting the Carer’s
  • The ability to work with a Carer to make a comprehensive assessment of
    their situation considering their assets, wishes and needs
  • Using a risk-informed enabling approach and devising risk management
    strategies with the Carer
  • Knowledge of the Care Act and the rights of Carers
  • Experience of promoting the interests of people who experience mental ill-health
    and/or those of their Carers

Degree-level qualification in Social Work or equivalent level qualification in
a health or social care discipline.